Unprofessional and potentially damaging service
I brought my Swiss mechanical watch for a simple rate adjustment. A staff member offered a free inspection. However, during the process, she removed the rubber gasket without informing me in advance, claimed it was med, a.
After I declined and asked her to reassemble the case, the watch — which had previously been gaining about +36 seconds per day — suddenly began losing time at -240 seconds per day.
While I cannot prove intent, this significant change strongly suggests the movement may have been mishandled during inspection. The lack of transparency and professionalism was deeply disappointing.
I would not recommend this place to anyone who values their timepieces. Proceed with caution.
不專業且可能損壞手錶的服務
我帶著瑞士機械錶到這家店做簡單的走時調整,店員主動提出免費檢查。
然而,在檢查過程中,她未經我同意就拆除了防水膠圈,聲稱已經斷裂,並建議我進行一次港幣 3,000 元的全面洗油保養。
我拒絕後要求她重新裝回機芯。沒想到原本每日快約 +36 秒的手錶,竟突然變成每日慢 -240 秒,強烈懷疑機芯在檢查過程中被不當操作。
雖然無法證明是否有意為之,但整個檢查過程缺乏透明度,處理亦不夠專業,令人極度失望。
奉勸重視自己手錶的顧客務必小心,並不建議光顧這家店。
Qunfeng Jiang
1 個月前Unprofessional and potentially damaging service I brought my Swiss mechanical watch for a simple rate adjustment. A staff member offered a free inspection. However, during the process, she removed the rubber gasket without informing me in advance, claimed it was med, a. After I declined and asked her to reassemble the case, the watch — which had previously been gaining about +36 seconds per day — suddenly began losing time at -240 seconds per day. While I cannot prove intent, this significant change strongly suggests the movement may have been mishandled during inspection. The lack of transparency and professionalism was deeply disappointing. I would not recommend this place to anyone who values their timepieces. Proceed with caution. 不專業且可能損壞手錶的服務 我帶著瑞士機械錶到這家店做簡單的走時調整,店員主動提出免費檢查。 然而,在檢查過程中,她未經我同意就拆除了防水膠圈,聲稱已經斷裂,並建議我進行一次港幣 3,000 元的全面洗油保養。 我拒絕後要求她重新裝回機芯。沒想到原本每日快約 +36 秒的手錶,竟突然變成每日慢 -240 秒,強烈懷疑機芯在檢查過程中被不當操作。 雖然無法證明是否有意為之,但整個檢查過程缺乏透明度,處理亦不夠專業,令人極度失望。 奉勸重視自己手錶的顧客務必小心,並不建議光顧這家店。